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Any beneficiary or any person who is aggrieved with the conduct of a medical scheme can submit a complaint to the Council for Medical Schemes.

CMS Complaints

Fax: (086) 673 2466
E-mail: complaints@medicalschemes.com

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This website and the information contained within it is intended for information and consumption purposes only and does not by any means supersede the Rules of the Scheme. In the event of any discrepancy between this website and the Rules of the Scheme, the Rules of the Scheme will prevail. POPI act compliance information as well as the rules of the scheme are available here - Please click on the rules and annexures / POPI Compliance tab in order to access the documents. Alternatively a copy can be obtained by contacting the Fedhealth customer contact centre on 0860 002 153.
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