Average claim turnaround
Average call waiting time
One call query resolution
Providers in our network
What our members are saying
09 September 2020
"I would like to really praise you for the wonderful customer service you have given us in the past years and also every day going forward. "
01 September 2020
I was so surprised to receive a teddy yesterday that you sent to my daughter due to her past stay in the hospital. You guys really go the extra mile.... You made my daughter so so happy. Her sister not so much as she wants to go to the hospital as well now. :) It really doesn't go unnoticed. Thanks so much for making our day a little bit brighter.
11 September 2019
"Amazing customer service. Very friendly"
08 October 2020
"At first I was skeptical about the medical scheme but I'm starting to love it more every day. One of the best decisions I've ever made. I am amazed by how quick my things were processed, I did not expect it to be that fast. I am so happy and grateful for you and Fedhealth medical Scheme"
01 August 2020
"Simplified benefit structure, affordable premiums. Great flexibility. Affords members the choice to control their medical spend the way they want."
23 October 2019
"Very very happy with the service...and extremely friendly "