About Fedhealth Medical Aid
Latest News
Dispute Resolution
AGM Zone 2021
Special General Meeting
Scheme Finance
5 days
Average claim turnaround
8 seconds
Average call waiting time
90%
One call query resolution
4600
Providers in our network

Since 1936, Fedhealth has been providing South Africans with affordable, quality medical aid cover.

For us, it’s about giving every Fedhealth member peace of mind healthcare for every stage of their lives. Not only that, but we’re also constantly looking at new ways to give our members more choice, flexibility and control when it comes to their medical aid.

Our healthy financial position is a sign of a healthy scheme. As such, we’re proud of our AA- Global Credit Rating maintained for 14 consecutive years, and reserves that are well over the required 25%.

Fedhealth is empowering you to build a medical aid that’s made for all of you, and only you. Join our medical aid revolution!

 

"I would like to really praise you for the wonderful customer service you have given us in the past years and also every day going forward. "

ZELDA 09 Sep 2020

I was so surprised to receive a teddy yesterday that you sent to my daughter due to her past stay in the hospital. You guys really go the extra mile.... You made my daughter so so happy. Her sister not so much as she wants to go to the hospital as well now. :) It really doesn't go unnoticed. Thanks so much for making our day a little bit brighter.

Z. MULLER 01 Sep 2020

"Amazing customer service. Very friendly"

NTAKADZENI 11 Sep 2019

"At first I was skeptical about the medical scheme but I'm starting to love it more every day. One of the best decisions I've ever made. I am amazed by how quick my things were processed, I did not expect it to be that fast. I am so happy and grateful for you and Fedhealth medical Scheme"

RUDENE 08 Oct 2020

"Simplified benefit structure, affordable premiums. Great flexibility. Affords members the choice to control their medical spend the way they want."

THEMBA ZULU 01 Aug 2020

"Very very happy with the service...and extremely friendly "

LIZANNE 23 Oct 2019
Latest News
Dispute Resolution
AGM Zone 2021
Special General Meeting
Disclaimer T's & C's
This website and the information contained within it is intended for information and consumption purposes only and does not by any means supersede the Rules of the Scheme. In the event of any discrepancy between this website and the Rules of the Scheme, the Rules of the Scheme will prevail. POPI act compliance information as well as the rules of the scheme are available here - Please click on the rules and annexures / POPI Compliance tab in order to access the documents. Alternatively a copy can be obtained by contacting the Fedhealth customer contact centre on 0860 002 153.