SOS CALL ME SERVICE

*130*3272*31#

EUROP ASSISTANCE

24 hours 
Customer Call Centre: 0860 333 432

AID FOR AIDS

Monday to Friday: 08:00 – 17:00 
Customer Call Centre: 0860 100 646 
Email: afa@afadm.co.za 
Web: www.aidforaids.co.za 
SMS(call me): 083 410 9078

CHRONIC MEDICINE MANAGEMENT

Monday to Thursday: 08:30 – 17:00 
Friday: 09:00 – 17:00 
Customer Call Centre: 0860 002 153 
Postal Address: PO Box 38632, Pinelands, 7430 
Email Address: cmm@fedhealth.co.za 
Web Address: www.medscheme.co.za

DISEASE MANAGEMENT

Monday to Friday: 08:00 – 16:00 
Customer Call Centre: 0860 101 306 
Email Address: dm@fedhealth.co.za 
Web Address: www.medscheme.co.za

FEDHEALTH BABY PROGRAMME

Monday to Friday: 08:00 - 17h00 
Customer Call Centre: 0861 116 016 
Email Address: info@babyhealth.co.za 
Web Address: www.babyhealth.co.za

FEDHEALTH PAED-IQ

086 044 4128

FEDHEALTH BROKER CALL CENTRE

Customer Call Centre: 0860 737 8423 
Email Address: brokers@medscheme.co.za

FRAUD HOTLINE

24 hours 
Customer Call Centre: 0800 112 811

HOSPITAL AUTHORISATION CENTRE

Monday to Thursday: 08:30 – 17:00 
Friday: 09:00 - 17:00 
Customer Call Centre: 0860 002 153 
Email Address: authorisations@fedhealth.co.za 
Web Address: www.fedhealth.co.za

INDEPENDENT CLINICAL ONCOLOGY NETWORK (ICON)

Customer Call Centre: 021 944 3750 
Fax Number: 021 949 4121 
Physical Address: 14 Mispel Road Bellville 7530 
Email Address: icon@cancernet.co.za 
Web Address: www.cancernet.co.za

INTERNATIONAL TRAVEL MEDICAL INSURANCE

Monday to Friday: 08:00 - 17:00 
Customer Call Centre: +27 (0)11 521 4500
Emergencies - Europ Assist - 24 hours

MEDIA QUERIES

Hans Rheeders 
Tel Number: 011 656 5033 
Email Address: hans@thecheesehasmoved.com 
Web Address: http://www.thecheesehasmoved.com

MVA THIRD PARTY RECOVERY DEPARTMENT

Monday to Friday: 07:00 - 15:00 
Customer Call Centre: 012 431 9720/18 
Fax number: 012 425 4266 
Postal Address: MVA Third Party Recovery Department, PO Box 11793, Hatfield, 0028

ONCOLOGY DISEASE MANAGEMENT

Monday to Friday: 08:30 - 17:00 
Customer Call Centre: 0860 100 572 
Fax number: 021 466 2303 
Email Address: cancerinfo@fedhealth.co.za 
Postal Address: P O Box 38632, Pinelands, 7430

EMOTIONAL WELLBEING PROGRAMME

087 365 8664

COUNCIL OF MEDICAL SCHEMES

Customer Care Centre: 0861 123 CMS(267) 
Reception: 
Tel Number: 012 431 0500 
Fax Number: 012 430 7644 
General enquiries: 
information@medicalschemes.com 
Complaints: 
Fax Number: 012 431 0608 
complaints@medicalschemes.com

MEDI-RITE PHARMACY

Customer Call Centre: 0800 222 617 
To locate a store go to: http://www.medirite.co.za/index.php/store-locator/

PHARMACY DIRECT

Monday to Friday: 07:30 – 17:00 
Customer Call Centre: 0860 027 800 
Fax number: 0866 114 000/1/2/3/4 
Email Address: care@pharmacydirect.co.za 
Web Address: www.pharmacydirect.co.za 
SMS (call me): 083 690 8934

DISCHEM

Care-Line:0860 347 243 
To locate a store go to www.dischem.co.za and select Store Locator

IMPROVED CLINICAL PATHWAY SERVICES

Customer Call Centre: 011 327 2599 or 011 021 6871 
Email Address: admin@icpservices.co.za 
Web Address: www.icpservices.co.za

MEDITAXI

0860 333 432