Operating hours and service during lockdown
07 April 2020
Corona Virus
OPERATING HOURS AND SERVICE DURING LOCKDOWN
Operating hours of Fedhealth Customer Contact Centre and other services during the lockdown:
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Fedhealth Customer Contact Centre:
Monday to Friday 09h00 - 16h00
0860 002 153
member@fedhealth.co.za
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LiveChat from the website www.fedhealth.co.za:
Monday - Thursday 08h30 - 19h00
Friday 09h00 - 19h00
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Emergency transport:
No change to service
0860 333 432
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Hospital Authorisation Centre:
Monday to Friday 09h00 - 16h00
0860 002 153
Email: authorisations@fedhealth.co.za
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Aid for AIDS:
Monday to Friday 08h00 - 17h00
0860 100 646
Email: afa@afadm.co.za
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Chronic Medicine Management:
Monday to Friday 09h00 - 16h00
0860 002 153
Email: cmm@fedhealth.co.za
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Disease Management:
Email only dm@fedhealth.co.za
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Oncology Disease Management:
Monday to Friday 08h00 - 16h00
0860 100 572
Email: cancerinfo@fedhealth.co.za
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Emotional Wellbeing Programme: no change to service
087 365 8664
24/ 7
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Fedhealth Paed-IQ: no change to service
0860 444 128
24/ 7
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MediTaxi: no change to service
*130*3272*31#
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Broker Call Centre:
09h00 - 16h00
0860 002 153
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USEFUL RESOURCES
Covid-19 online resource and news portal: https://sacoronavirus.co.za/
The National Institute for Communicable Diseases (NICD): https://www.NICD.ac.za/
DISCLAIMER: The information on this website is for educational purposes only, and is not intended as medical advice, diagnosis or treatment. If you are experiencing symptoms or need health advice, please consult a healthcare professional.
